Financial Planner – Gainesville GA | RichLife Advisors

Privacy Policy

RICHLIFE ADVISORS, LLC
PRIVACY POLICY
UPDATED: March 10, 2025

INTRODUCTION
The following Privacy Policy governs the online information collection practices of RichLife Advisors, LLC
d/b/a “richlifeadvisors.com” (“we” or “us”). Specifically, it outlines the types of information that we gather
about you while you are using the richlifeadvisors.com website (the “Site”), and the ways in which we use
this information. This Privacy Policy, including our children’s privacy statement, does not apply to any
information you may provide to us or that we may collect offline or through other means, including on any
other website operated by us or by a third party.

Please read this Privacy Policy carefully. By visiting and using the Site, you agree that your use of our Site,
and any dispute over privacy, is governed by this Privacy Policy. Because the Web is an evolving medium,
we may need to change our Privacy Policy at some point in the future, in which case we’ll post the changes
to this Privacy Policy on this website and update the Effective Date of the policy to reflect the date of the
changes. If we make material changes to how we treat your personal information, we will notify you by email
to the address provided or through a notice on our website’s homepage. By continuing to use the Site after
we post any such changes, you accept the Privacy Policy as modified.

HOW WE COLLECT AND USE INFORMATION 
We may process the following categories of personal data about you:

Communication Data
This includes any communication that you send to us whether that be through the contact form on our
website, through email, text, social media messaging, social media posting, or any other communication that
you send us. We process this data for the purposes of communicating with you, for record-keeping, and for
the establishment, pursuance, or defense of legal claims. Our lawful ground for this processing is our
legitimate interests, which in this case are to reply to communications sent to us, to keep records, and to
establish, pursue, or defend legal claims.

Examples include:

  • Blogs and Forums: We may provide an opportunity for you to post information to blogs, forums, or
    other public areas on the Site. By doing so, you consent to the posting of any Personal Information
    that you provide. You should be aware that such Personal Information can be read, collected, or
    used by other visitors to these public areas. We have no control over how these visitors use your
    Personal Information.
  • Inquiries If you send us a comment or question or make an inquiry to customer support, we will
    retain the information that you provide to us for the purpose of responding to you, as well as for
    improving our services.

Customer Data
This includes data relating to any purchases of goods and/or services such as your name, title, billing
address, delivery address, email address, phone number, contact details, purchase details, and your card
details. We process this data to supply the goods and/or services you have purchased and to keep records
of such transactions. Our lawful ground for this processing is the performance of a contract between you and
us and/or taking steps at your request to enter into such a contract.

Examples include:

  • Registration: When you register on the Site, such as to subscribe to a newsletter, request
    information, or access a product, you will be asked to provide certain Personal Information, which
    we will use to fulfill your request.
  • Surveys: We may ask you to complete surveys or opinion polls from time to time. We only use the
    information we collect from surveys in an aggregate manner, not in individually identifiable form.
    Specific comments may be anonymized or shared only with explicit consent.

User Data
This includes data about how you use our website and any online services together with any data that you
post for publication on our website or through other online services

Technical Data
This includes details about your use of the Site, such as your IP address, browser type, login data,
navigation paths, and time spent on pages. The source of this data is from our analytics tracking system.

Examples include:

  • Web Logs: We may maintain logs of basic information, such as your IP address and browser type to improve the Site and ensure security.
  • Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to
    improve your experience, track website usage, and deliver targeted advertisements. Cookies are
    small text files stored in your browser to retain your preferences, while web beacons track your
    activity across websites. Flash Cookies store information differently and are used to enhance your
    experience. You can manage cookies through your browser settings and through the “Cookie
    Settings” link in the website footer. This tool allows you to opt-in or opt-out of non-essential cookies
    in compliance with applicable privacy laws.

We use third-party service providers, including but not limited to analytics, artificial intelligence (AI)-driven business insights, marketing automation, and automated meeting transcription. These tools may analyze
user interactions, automate data processing, and generate insights for internal decision-making, client
service enhancements, and compliance monitoring.

Marketing Data
This includes data about your preferences for receiving marketing communications from us and your
interactions with these communications.

Examples include:

  • Email Linking: If you click on links in our emails, we may associate your email address with the
    pages you visit or purchases made.
  • Visitors: Visitors who do not register or interact with the Site may only have data collected through web logs or cookies.

Use of Data:

  • We may use Customer Data, User Data, Technical Data, and Marketing Data to deliver relevant
    website content and advertisements (e.g., Facebook ads or display ads) and to measure the
    effectiveness of these campaigns.

Our lawful basis for processing data through these technologies is either:

  1. Legitimate Interests: To improve and grow our business.
  2. Consent: For marketing communications and user preferences.


Sensitive Data

We do not collect any Sensitive Data about you. Sensitive data refers to data that includes details about
your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade
union membership, information about your health and genetic and biometric data. We do not collect any
information about criminal convictions and offenses.

Where we are required to collect personal data by law, or under the terms of the contract between us and
you do not provide us with that data when requested, we may not be able to perform the contract (for
example, to deliver goods or services to you). If you don’t provide us with the requested data, we may have
to cancel a product or service you have ordered but if we do, we will notify you at the time.

We will only use your personal data for a purpose it was collected for or a reasonably compatible purpose if
necessary. For more information on this please email us at info@richlifeadvisors.com and please use the subject line: “Data Request.” In case we need to use your details for an unrelated new purpose we will let
you know and explain the legal grounds for processing.

We may process your personal data without your knowledge or consent where this is required or permitted
by law. We do not carry out automated decision making or any type of automated profiling.

HOW WE COLLECT YOUR PERSONAL DATA

  • Direct Interactions: You may provide data directly to us, such as by filling out forms on our site or
    sending us emails.
  • Automated Technologies: Certain data may be collected automatically as you interact with our
    website, using cookies, web beacons, and similar technologies. Please see our Cookie Policy for more details about these technologies.
  • Third Parties: We may receive data from third parties, such as analytics providers (e.g., Google or
    Microsoft Clarity), advertising networks (e.g., Facebook or LinkedIn), providers of technical or payment services, or public databases.
  • Social Media Features: The Site may include features like the Facebook “Like” button or a “Share” button, which may collect your IP address and track pages you visit on our Site. Cookies may also be set to enable these features. Your interactions with these features are governed by the privacy
    policies of the respective providers.
  • Meeting Transcriptions: If you participate in meetings, webinars, or calls recorded for transcription
    purposes, we may use AI-powered tools to transcribe and analyze these recordings for internal use.
    All data collected through this process will be handled in compliance with this Privacy Policy and
    applicable laws. We do not use AI tools to make automated investment decisions on your
    behalf.

MARKETING COMMUNICATIONS
Our lawful ground of processing your personal data to send you marketing communications is either your
consent or our legitimate interests (namely to grow our business).Before we share your personal data with
any third party for their own marketing purposes we will get your express consent.

We may use cookies or similar technologies to help us tailor marketing communications to your preferences.
If you wish to opt out of targeted advertising, you can do so by adjusting your browser settings or using tools
provided by third-party networks such as Facebook or Google. You can adjust your browser settings to
reject cookies or notify you when a cookie is placed. Disabling cookies may impact site functionality.

You can ask us or third parties to stop sending you marketing messages at any time by clicking the 1-click
unsubscribe button at the bottom of our emails or by sending us an email at info@richlifeadvisors.com.

If you wish to opt out of automated data analysis, AI-generated insights, or transcription services, please
contact us at info@richlifeadvisors.com with the subject line ‘Data Processing Opt-Out.’ While we will honor
requests for future processing, please note that previously processed data may remain in de-identified or
aggregated formats for compliance and analytics purposes.

HOW WE USE YOUR INFORMATION
Here is how we may use your information and data:

  • Communicating with You. We may use information that we collect from you for the purpose of
    communicating with you and responding to your inquiries. Those communications could, for
    example, take the form of service updates, promotions for products or services that we or one of our marketing partners provide, or e-newsletters.
  • Service Providers: We may contract with third-party service providers (e.g., analytics providers or advertising platforms) to perform certain functions for us, such as processing payments, delivering
    advertisements, or providing website analytics. These providers are contractually obligated to maintain the confidentiality of your data and not to use it for purposes other than those specified by us.
  • Business Transfers: If we were to transfer all or substantially all of our assets to another company, one of the assets we would likely include in the transfer is our database of Personal Information.
  • Disclosures for Legal Reasons: We will disclose Personal Information when we are required to do
    so by law, regulation or securities exchange requirement, for example, in response to a court order or subpoena. We also may disclose such information in response to a law enforcement agency’s request or when we believe such disclosure is appropriate to protect our legal rights or to safeguard anyone’s property or safety.

CHILDREN’S PRIVACY
This Site is not intended for children under 13, and we do not knowingly collect their data. If you believe we
have collected information about a child under 13, please contact us immediately at info@richlifeadvisors.com, and we will delete the data.

HOW WE SHARE INFORMATION – AND WHY
We work with reputable third-party service providers to store, manage, and process client data to deliver the best possible services. These providers are contractually obligated to maintain confidentiality, implement robust security measures, and use your data solely for the purposes we specify. Below is an overview of how and why your data may be shared:

Third-Party Service Providers
We collaborate with trusted third-party providers to support our business operations, including:

  • Client Relationship Management (CRM) and Communication – Tools used to manage client
    interactions, records, and service delivery.
  • Marketing & Automation – Platforms that facilitate email campaigns, digital advertising, and
    personalized client outreach.
  • Analytics & Website Tracking – Technologies that help us analyze website traffic, improve user
    experience, and measure marketing effectiveness.
  • AI-Assisted Services – Tools that assist with meeting transcription, data insights, and workflow
    automation.
  • Personalized Client Engagement – Services that facilitate personalized gifting (e.g., birthday or
    anniversary gifts) and other relationship-enhancing initiatives.
  • Financial Reporting & Compliance – Platforms that support financial analysis, regulatory
    compliance, and operational reporting.


These providers are contractually obligated to maintain confidentiality and use your data solely for the purposes specified by us. They do not have independent rights to use your data beyond the services
they provide

If you have any concerns regarding how these third-party services process your information, you may
contact us at info@richlifeadvisors.com for further details or to request data opt-out options where
applicable.

Other Sharing Situations
We may share your personal data strictly for business and compliance purposes with the following entities:

  • Professional Advisors: Including lawyers, accountants, and auditors for compliance or legal
    purposes.
  • Government Bodies: When required to comply with legal or regulatory obligations.
  • Interactive Features: If you choose to post data in public forums (e.g., comments or surveys), it may be visible to other users.
  • Business Transfers: If part of our business is sold or merged, client data may be included in the transfer.
  • With Your Consent: For any purpose disclosed at the time of sharing or with your explicit agreement.

DATA SECURITY:
We implement robust security measures to protect your personal data from accidental loss, unauthorized
access, alteration, disclosure, or destruction. These measures include:

  • Limiting access to personal data to authorized employees, agents, and contractors with a legitimate
    business need.
  • Utilizing encryption, secure storage systems, and regular system reviews to safeguard information.
  • Developing procedures to promptly notify affected parties and regulators in the event of a suspected
    breach.

Please be aware that data transmitted over the Internet is not completely secure. While we strive to protect
your data, any transmission is at your own risk. We encourage you to keep passwords confidential and
immediately notify us of any unauthorized access.

DATA RETENTION:
We retain your personal data for only as long as necessary to fulfill contractual, legal, and regulatory
requirements. Anonymized, aggregated data may be retained indefinitely for research, analytics, and
business intelligence purposes, without personal identifiers

While we retain your personal data only as necessary to fulfill our services, some third-party service
providers may retain anonymized, aggregated versions of this data beyond our direct control. If you request
data deletion, we will take reasonable steps to ensure third-party service providers process your request in
accordance with applicable laws.

YOUR LEGAL RIGHTS
Under data protection laws, you have the following rights concerning your personal data:

  • Access: Request access to your personal data and receive a copy of the information we hold about
    you.
  • Correction: Request corrections to any inaccurate or incomplete data.
  • Erasure: Request deletion of your data where there is no lawful reason for its continued processing.
  • Restriction: Request limitations on the processing of your personal data under certain
    circumstances.
  • Portability: Request to transfer your data to a third party in a structured, commonly used, and
    machine-readable format.
  • Objection: Object to the processing of your personal data where we are relying on legitimate
    interests as the legal basis.
  • Withdraw Consent: If processing is based on your consent, you have the right to withdraw it at any
    time.

You can read more about your rights at:
https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/

To exercise any of the rights above, please email us at info@richlifeadvisors.com.

  • Fees: You will not be charged a fee to access your personal data or exercise other rights unless
    your request is unfounded, repetitive, or excessive, in which case we may charge a reasonable fee
    or refuse to comply.
  • Identity Verification: To protect your data, we may need to verify your identity before fulfilling your
    request. Additional information may be requested to process your inquiry efficiently.
  • Response Time: We aim to respond to all legitimate requests within one month. However, if your
    request is particularly complex or if you have submitted multiple requests, it may take longer. In
    such cases, we will notify you and keep you updated on the progress.

If you are not satisfied with how we handle your personal data or a request related to your rights, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the supervisory authority for data protection in the United Kingdom. However, we encourage you to contact us first to resolve any concerns. 

California Residents: While we are not subject to the California Consumer Privacy Act (CCPA), we are
committed to respecting privacy rights. If you are a California resident and have concerns about how your
data is used, please contact us at info@richlifeadvisors.com.

International Visitors: This website is designed for users in the United States. If you are visiting from
outside the U.S., including the European Economic Area (EEA) or the United Kingdom (UK), please be
aware that your information will be processed under U.S. data protection laws, which may not provide the
same level of privacy protection as those in your home country.

THIRD-PARTY LINKS
This website may include links to third-party websites, plug-ins, and applications. We do not control these
websites or their privacy practices. Please review their privacy policies before providing personal
information.

ACCESSIBILITY
We are committed to ensuring that our website is accessible to all users, including those with disabilities. For more information on our accessibility efforts or to request accommodations, please refer to
our Accessibility Statement.

CHANGES TO THIS POLICY
We may update this policy from time to time. Material changes will be communicated via email or
prominently displayed on our homepage.

CONTACT INFORMATION
We are committed to adhering to our privacy policy and applicable laws and to making your online
experience secure and valuable. If you have a question, request, complaint, dispute or concern related to
this privacy policy, you may contact: 

Email: info@richlifeadvisors.com
Mail: 351 Jesse Jewell Pkwy, Suite 301 Gainesville, GA 30501